6 min read | Feb 22 |
Priyanka Muley
Top Chatbot Best Practices to follow!
A chatbot is meant to perform and execute certain tasks. Right from performing recurring activities to handling hundreds of customer queries, the chat ...read more
Ashmita Karva
8 min read | Feb 14 |
Customer Engagement Chatbots – All You Need To Know for 2021!
Corona has changed customer service significantly. Many shops are closed or only open under strict conditions. ...read more
Thejas Sridhar
7 min read | Jan 6 |
Omnichannel vs Multichannel Marketing. Explained With Examples 2021
At the brink/dawn of 2021, rethinking strategy has become vital and you know why. The aftermath of the pandemi ...read more
Ashmita Karva
12 min read | Jan 8 |
Customer Engagement Model
A connection with the engaged customer base is fundamental to growing a fruitful SaaS business. Furthermore, t ...read more
Kesar Rana
7 min read | Jan 8 |
What is Frictionless Customer Experience | ChatGen.ai
What Is a Frictionless Customer Experience? The Big companies have taken the customer experience to the next l ...read more
Kesar Rana
5 min read | Jan 25 |
Top 5 Lead Generation Strategies and Examples for 2021
What is Lead Generation Strategy? A lead generation strategy is a combination of tactics that attracts a MOFU ...read more
Kesar Rana
6 min read | Jan 25 |
12 Best Practices To Build a Lead Generation Website in 2021 – ChatGen.ai
What is lead generation website A lead generation website is fairly different from the once that is purely des ...read more
Kesar Rana
5 min read | Jan 28 |
Top #No Insurance Lead Generation Tips For 2021
What Is Insurance Lead Generation? Insurance lead generation is defined as an act that insurance experts imple ...read more
Kesar Rana
9 min read | Feb 5 |
7 Best customer services examples
Canned responses are pre-made desk messages that your customer support team can use in different situations. T ...read more
Kesar Rana
7 min read | Feb 5 |
Top #No reasons for customer churn you need to know
Reducing customer churn always leads to: Increase in revenue High referrals Increase in upsell revenue More cu ...read more