9 min read | Mar 15 |
Faisal Sayed
Customer Satisfaction Survey: Habits, Types, Questions, and Templates
The oxygen of any business is its customers. One of the core competencies that might differentiate your business from your contemporaries, is the abil ...read more
Prasanth Sai
7 min read | Dec 9 |
Embrace Conversational Sales For Your Firm
Before we discuss the need to embrace conversational sales for your business, let us understand this new term ...read more
Ashmita Karva
13 min read | Jan 8 |
Customer Engagement Model
A connection with the engaged customer base is fundamental to growing a fruitful SaaS business. Furthermore, t ...read more
Priyanka Bhaskar
6 min read | Jan 6 |
A guide to nlp bots in 2021
Internet is the new home, and chatbots, our new 3-am friends!  Unlike the buggy and stilt chatbots of the g ...read more
Kesar Rana
4 min read | Jan 6 |
Examples of Frictionless Customer Service in 2021
What is customer friction? Customer friction is any barrier that stops the customer from completing the custom ...read more
Faisal Sayed
5 min read | Dec 9 |
ChatGen-Slack Integration
Chatgen’s an advanced LIVE ChatBot platform where you have the power to build your ChatBot in minutes w ...read more
Prasanth Sai
6 min read | Dec 14 |
ChatGen Vs. Intercom
Chatbots are the need of the hour for all online businesses. In our blog Chatgen Vs. Intercom, we have tried t ...read more
Prasanth Sai
6 min read | Dec 9 |
Scale and Manage Your Customer Support with Automation
COVID-19 continues to surge ahead across the globe faster in some countries. What’s though, is that soc ...read more
Faisal Sayed
3 min read | Dec 9 |
Installing ChatGen with Google Tag Manager
GTM is used globally to track the tags used while marketing. Considering this, we are here to provide you with ...read more
Priyanka Muley
6 min read | Feb 22 |
Top Chatbot Best Practices to follow!
A chatbot is meant to perform and execute certain tasks. Right from performing recurring activities to handlin ...read more