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9 min read | Mar 15 |
Faisal Sayed
Customer Satisfaction Survey: Habits, Types, Questions, and Templates
The oxygen of any business is its customers. One of the core competencies that might differentiate your business from your contemporaries, is the abil
...read more
Kesar Rana
5 min read | Dec 25 |
Customer Success Vs Customer Experience – What’s the Difference
Faisal Sayed
8 min read | Jan 6 |
Customer service process – Why do you need it and how to customize it for your business
Prasanth Sai
4 min read | Dec 9 |
Chatgen – Overview
Ashmita Karva
9 min read | Feb 14 |
Customer Engagement Chatbots – All You Need To Know for 2021!
Prasanth Sai
7 min read | Dec 9 |
7 min read | Dec 9 |
Prasanth Sai
Embrace Conversational Sales For Your Firm
Before we discuss the need to embrace conversational sales for your business, let us understand this new term
...read more
Ashmita Karva
13 min read | Jan 8 |
13 min read | Jan 8 |
Ashmita Karva
Customer Engagement Model
A connection with the engaged customer base is fundamental to growing a fruitful SaaS business. Furthermore, t
...read more
Priyanka Bhaskar
6 min read | Jan 6 |
6 min read | Jan 6 |
Priyanka Bhaskar
A guide to nlp bots in 2021
Internet is the new home, and chatbots, our new 3-am friends! Unlike the buggy and stilt chatbots of the g
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Kesar Rana
4 min read | Jan 6 |
4 min read | Jan 6 |
Kesar Rana
Examples of Frictionless Customer Service in 2021
What is customer friction? Customer friction is any barrier that stops the customer from completing the custom
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Faisal Sayed
5 min read | Dec 9 |
5 min read | Dec 9 |
Faisal Sayed
ChatGen-Slack Integration
Chatgen’s an advanced LIVE ChatBot platform where you have the power to build your ChatBot in minutes w
...read more
Prasanth Sai
6 min read | Dec 14 |
6 min read | Dec 14 |
Prasanth Sai
ChatGen Vs. Intercom
Chatbots are the need of the hour for all online businesses. In our blog Chatgen Vs. Intercom, we have tried t
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Prasanth Sai
6 min read | Dec 9 |
6 min read | Dec 9 |
Prasanth Sai
Scale and Manage Your Customer Support with Automation
COVID-19 continues to surge ahead across the globe faster in some countries. What’s though, is that soc
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Faisal Sayed
3 min read | Dec 9 |
3 min read | Dec 9 |
Faisal Sayed
Installing ChatGen with Google Tag Manager
GTM is used globally to track the tags used while marketing. Considering this, we are here to provide you with
...read more
Priyanka Muley
6 min read | Feb 22 |
6 min read | Feb 22 |
Priyanka Muley
Top Chatbot Best Practices to follow!
A chatbot is meant to perform and execute certain tasks. Right from performing recurring activities to handlin
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