Scale and Manage Your Customer Support with Automation

COVID-19 continues to surge ahead across the globe — faster in some countries, slower in others. What’s certain, though, is that social distancing is here to stay in the foreseeable future. And chances are that by the time social distancing norms start to ease off, consumer behaviour will have changed for good.

KPI guide for Product Marketing Managers in 2020

Every day, product marketing becomes more data-driven than before. With all the analytics tools out there, it’s possible to track every kind of metric — you can actually track every single thing a user does. What’s more, product marketing is an extremely diverse function — it serves many different stakeholders and its priorities can differ widely depending on the industry and the size of the business. 

5 Best Alternatives to Calendly in 2020

Thanks to COVID-19, more people are working from home than ever before. What’s more, this no longer seems to be a temporary phenomenon. A survey released by Gartner says that 74% of C-suite executives expect at least 5% of their workforce to permanently work-from-home even when the immediate threat dissipates. 

25 Best Tools for Product and Growth Marketing in 2020

While product marketing is the type of marketing that believes in promoting and consequently selling a product to a customer, growth marketing, also known as growth hacking, is somewhat a newer area in the field of marketing that focuses on growth primarily. The former can also be defined as the intermediary function in-between the two processes of product development and increasing its brand awareness. On the other hand, the latter originated with respect to early-stage start-up companies functioning on smaller budgets and desperately needing massive growth. But ever since it began, it has moved in to influence bigger corporate companies.

ChatGen-Slack Integration


Chatgen’s an advanced LIVE ChatBot platform where you have the power to build your ChatBot in minutes without any coding experience. Chatgen automates chats, qualify leads and also switches between Bot and live agents as per your requirements. With an easy integration process when it comes to Slack this is the business enhancer you have been looking for.

Slack-ing is in! Don’t understand? Okay, I’ll explain. Slack is a messaging application that has been specifically designed to serve as a replacement for email. Instead of the latter being the primary source of file and media sharing and communication among the employees of a company, the former plays that role.

Installing ChatGen with Google Tag Manager

GTM is used globally to track the tags used while marketing. Considering this, we are here to provide you with a detailed step by step description of how to track the ChatGen snippet for your marketing needs. Here, have a look at the steps below. 

How can ChatGen drive your Sales Funnel?

When we look at the growth of marketing and sales we find out that the popular sales funnel or the process through which the potential prospects go through while making the important buying decisions. It is definitely an essential part of your sales development and progress. Although the fundamentals of the sales funnel still remain the same, quite a few of the strategies which marketers make use of in order to make possible the lead movement through the funnel have seen some difference.
Although you may encounter different definitions of sales funnel yet the phases and stages that are the most common ones are :

  • Attention
  • Interest
  • Decision
  • Action

“The core value of is to drive this inbound sales funnel journey with minimum response cycle duration”.