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6 min read | Feb 22 |
Priyanka Muley
Top Chatbot Best Practices to follow!
A chatbot is meant to perform and execute certain tasks. Right from performing recurring activities to handling hundreds of customer queries, the chat
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Priyanka Muley
7 min read | Feb 23 |
5 easy steps to train your chatbot in 2021! – ChatGen.ai
Faisal Sayed
8 min read | Feb 15 |
25 perfect customer service scripts in 2021 [Template]
Kesar Rana
8 min read | Feb 15 |
Automated customer service: A complete guide for your business
Kesar Rana
6 min read | Feb 15 |
Top 7 power packed reason for the importance of customer service
Ashmita Karva
8 min read | Feb 14 |
8 min read | Feb 14 |
Ashmita Karva
Customer Engagement Chatbots – All You Need To Know for 2021!
Corona has changed customer service significantly. Many shops are closed or only open under strict conditions.
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Thejas Sridhar
7 min read | Jan 6 |
7 min read | Jan 6 |
Thejas Sridhar
Omnichannel vs Multichannel Marketing. Explained With Examples 2021
At the brink/dawn of 2021, rethinking strategy has become vital and you know why. The aftermath of the pandemi
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Ashmita Karva
12 min read | Jan 8 |
12 min read | Jan 8 |
Ashmita Karva
Customer Engagement Model
A connection with the engaged customer base is fundamental to growing a fruitful SaaS business. Furthermore, t
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Kesar Rana
7 min read | Jan 8 |
7 min read | Jan 8 |
Kesar Rana
What is Frictionless Customer Experience | ChatGen.ai
What Is a Frictionless Customer Experience? The Big companies have taken the customer experience to the next l
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Kesar Rana
5 min read | Jan 25 |
5 min read | Jan 25 |
Kesar Rana
Top 5 Lead Generation Strategies and Examples for 2021
What is Lead Generation Strategy? A lead generation strategy is a combination of tactics that attracts a MOFU
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Kesar Rana
6 min read | Jan 25 |
6 min read | Jan 25 |
Kesar Rana
12 Best Practices To Build a Lead Generation Website in 2021 – ChatGen.ai
What is lead generation website A lead generation website is fairly different from the once that is purely des
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Kesar Rana
5 min read | Jan 28 |
5 min read | Jan 28 |
Kesar Rana
Top #No Insurance Lead Generation Tips For 2021
What Is Insurance Lead Generation? Insurance lead generation is defined as an act that insurance experts imple
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Kesar Rana
9 min read | Feb 5 |
9 min read | Feb 5 |
Kesar Rana
7 Best customer services examples
Canned responses are pre-made desk messages that your customer support team can use in different situations. T
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Kesar Rana
7 min read | Feb 5 |
7 min read | Feb 5 |
Kesar Rana
Top #No reasons for customer churn you need to know
Reducing customer churn always leads to: Increase in revenue High referrals Increase in upsell revenue More cu
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