7 min read | Dec 9 |
Prasanth Sai
How to Create a Chatbot For Your Website in 5 Easy Steps
This article describes the best and lean way to build a chatbot for your website or any business process in 5 easy steps. This is the most optimal way ...read more
Priyanka Bhaskar
9 min read | Jan 28 |
Industry use cases of chatbot 2021!
With artificial intelligence evolving steadily, the applications implementing AI are finding their use better ...read more
Prasanth Sai
5 min read | Dec 9 |
Scale and Manage Your Customer Support with Automation
COVID-19 continues to surge ahead across the globe faster in some countries. What’s though, is that social d ...read more
Faisal Sayed
6 min read | Dec 9 |
Future of B2C Communications – AI Chatbots
A recent study shows that 9 out of 10 consumers would prefer and pay more for a better customer experience and ...read more
Faisal Sayed
4 min read | Dec 25 |
Customer Success Vs Customer Experience – What’s the Difference
Customer Success Vs Customer Experience Customer Success and customer experience both are two different things ...read more
Faisal Sayed
6 min read | Dec 25 |
How do you optimize your customer experience?
What is CX Optimization? The way a user interacts with the company is known as customer experience. In custome ...read more
Faisal Sayed
5 min read | Dec 9 |
What is Artificial Intelligence or AI?
On March 24 2017, at Tempe — Arizona a Self-driving Uber Volvo was involved in a crash with a human-driven H ...read more
Faisal Sayed
6 min read | Mar 8 |
Live Chat Examples and Best Practices for 2021
You are browsing through an online nursery store, looking for a specific flowering plant to adorn your balcony ...read more
Faisal Sayed
8 min read | Dec 25 |
What are digital customer experience – Technologies, Examples
A complete guide on Digital Customer Experience About 56% of CEOs mentioned that digital improvements have led ...read more
Faisal Sayed
6 min read | Mar 3 |
Four types of customer service to enhance your business
Types of customer service  When your company has to deal regularly with customers, it sometimes becomes daunt ...read more