Kesar Rana
8 min read | Dec 25 |
What is digital customer experience – Technologies, Examples
A complete guide on Digital Customer Experience About 56% of CEOs mentioned that digital improvements have led ...read more
Prasanth Sai
7 min read | Dec 9 |
How to Create a Chatbot For Your Website in 5 Easy Steps
This article describes the best and lean way to build a chatbot for your website or any business process in 5 ...read more
Kesar Rana
9 min read | Feb 5 |
7 Best customer services examples
Canned responses are pre-made desk messages that your customer support team can use in different situations. T ...read more
Faisal Sayed
6 min read | Dec 9 |
Future of B2C Communications – AI Chatbots
A recent study shows that 9 out of 10 consumers would prefer and pay more for a better customer experience and ...read more
Kesar Rana
8 min read | Feb 15 |
Automated customer service: A complete guide for your business
What is automated customer service? Automated customer service is defined as a method of consumer support that ...read more
Kesar Rana
6 min read | Feb 15 |
Top 7 power packed reason for the importance of customer service
In today’s time, the success of your brand lies in the hands of your customers. Whether your company wil ...read more
Kesar Rana
7 min read | Jan 8 |
What is Frictionless Customer Experience | ChatGen.ai
What Is a Frictionless Customer Experience? The Big companies have taken the customer experience to the next l ...read more
Priyanka Bhaskar
5 min read | Feb 5 |
Benefits of Chatbots
Conversational AI (Artificial Intelligence) has been revolutionizing the world of communication between a busi ...read more
Prasanth Sai
2 min read | Dec 9 |
Use Calendly to Schedule Meetings Directly Through Your Chatbot
Calendly is one of the most commonly used tools when it comes to scheduling customer/sales meetings. It’s be ...read more
Priyanka Bhaskar
2 min read | Dec 21 |
Facebook Messenger Bot Integration using Chatgen
Facebook is the biggest social media platform and it loves massive traffic! It serves the purpose of lead gene ...read more