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Faisal Sayed
5 min read | Dec 9 |
5 min read | Dec 9 |
Faisal Sayed
ChatGen-Slack Integration
Chatgen’s an advanced LIVE ChatBot platform where you have the power to build your ChatBot in minutes withou ...read more
Prasanth Sai
6 min read | Dec 14 |
6 min read | Dec 14 |
Prasanth Sai
ChatGen Vs. Intercom
Chatbots are the need of the hour for all online businesses. In our blog Chatgen Vs. Intercom, we have tried t ...read more
Prasanth Sai
6 min read | Dec 9 |
6 min read | Dec 9 |
Prasanth Sai
Scale and Manage Your Customer Support with Automation
COVID-19 continues to surge ahead across the globe faster in some countries. What’s though, is that social d ...read more
Faisal Sayed
3 min read | Dec 9 |
3 min read | Dec 9 |
Faisal Sayed
Installing ChatGen with Google Tag Manager
GTM is used globally to track the tags used while marketing. Considering this, we are here to provide you with ...read more
Priyanka Muley
6 min read | Feb 22 |
6 min read | Feb 22 |
Priyanka Muley
Top Chatbot Best Practices to follow!
A chatbot is meant to perform and execute certain tasks. Right from performing recurring activities to handlin ...read more
Faisal Sayed
7 min read | Dec 9 |
7 min read | Dec 9 |
Faisal Sayed
Easily reduce the cart abandonment rate with the chatbot (2021 Updated)
Cart abandonment is the simple phenomenon of a person adding an item or more to their shopping cart but then l ...read more
Kesar Rana
6 min read | Mar 3 |
6 min read | Mar 3 |
Kesar Rana
Four types of customer service to enhance your business
Types of customer service  When your company has to deal regularly with customers, it sometimes becomes daunt ...read more
Kesar Rana
7 min read | Feb 5 |
7 min read | Feb 5 |
Kesar Rana
Top 7 reasons for customer churn you need to know
Reducing customer churn always leads to: Increase in revenue High referrals Increase in upsell revenue More cu ...read more
Manoj Palanikumar
6 min read | Mar 8 |
6 min read | Mar 8 |
Manoj Palanikumar
Live Chat Examples and Best Practices for 2021
You are browsing through an online nursery store, looking for a specific flowering plant to adorn your balcony ...read more
Kesar Rana
5 min read | Jan 28 |
5 min read | Jan 28 |
Kesar Rana
Top 8 Insurance Lead Generation Tips For 2021
What Is Insurance Lead Generation? Insurance lead generation is defined as an act that insurance experts imple ...read more
Thejas Sridhar
6 min read | Jan 6 |
6 min read | Jan 6 |
Thejas Sridhar
A Guide To Omnichannel Distribution In 2021
The pandemic has catalyzed the e-commerce market and pressured the industry to deliver convenience at a never ...read more
Thejas Sridhar
6 min read | Dec 22 |
6 min read | Dec 22 |
Thejas Sridhar
5 Important Indicators of Customer Satisfaction in 2021
Customer satisfaction is the singular, most important metric for any business. Unlike other subjective paramet ...read more
Thejas Sridhar
8 min read | Dec 23 |
8 min read | Dec 23 |
Thejas Sridhar
A Complete Guide To Customer Satisfaction (CSAT) Score For 2021
The best way to bring in new customers is to take great care of the existing ones. In business terms, a satisf ...read more
Kesar Rana
5 min read | Feb 5 |
5 min read | Feb 5 |
Kesar Rana
10 best magic phrases for customer service in 2021
How these magic phrases play an important role in customer service Customer service and support are becoming a ...read more
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