Faisal Sayed
5 min read | Dec 9 |
ChatGen-Slack Integration
Chatgen’s an advanced LIVE ChatBot platform where you have the power to build your ChatBot in minutes withou ...read more
Prasanth Sai
6 min read | Dec 14 |
ChatGen Vs. Intercom
Chatbots are the need of the hour for all online businesses. In our blog Chatgen Vs. Intercom, we have tried t ...read more
Prasanth Sai
6 min read | Dec 9 |
Scale and Manage Your Customer Support with Automation
COVID-19 continues to surge ahead across the globe faster in some countries. What’s though, is that social d ...read more
Faisal Sayed
3 min read | Dec 9 |
Installing ChatGen with Google Tag Manager
GTM is used globally to track the tags used while marketing. Considering this, we are here to provide you with ...read more
Priyanka Muley
6 min read | Feb 22 |
Top Chatbot Best Practices to follow!
A chatbot is meant to perform and execute certain tasks. Right from performing recurring activities to handlin ...read more
Faisal Sayed
7 min read | Dec 9 |
Easily reduce the cart abandonment rate with the chatbot (2021 Updated)
Cart abandonment is the simple phenomenon of a person adding an item or more to their shopping cart but then l ...read more
Kesar Rana
6 min read | Mar 3 |
Four types of customer service to enhance your business
Types of customer service  When your company has to deal regularly with customers, it sometimes becomes daunt ...read more
Kesar Rana
7 min read | Feb 5 |
Top 7 reasons for customer churn you need to know
Reducing customer churn always leads to: Increase in revenue High referrals Increase in upsell revenue More cu ...read more
Manoj Palanikumar
6 min read | Mar 8 |
Live Chat Examples and Best Practices for 2021
You are browsing through an online nursery store, looking for a specific flowering plant to adorn your balcony ...read more
Kesar Rana
5 min read | Jan 28 |
Top 8 Insurance Lead Generation Tips For 2021
What Is Insurance Lead Generation? Insurance lead generation is defined as an act that insurance experts imple ...read more
Thejas Sridhar
6 min read | Jan 6 |
A Guide To Omnichannel Distribution In 2021
The pandemic has catalyzed the e-commerce market and pressured the industry to deliver convenience at a never ...read more
Thejas Sridhar
6 min read | Dec 22 |
5 Important Indicators of Customer Satisfaction in 2021
Customer satisfaction is the singular, most important metric for any business. Unlike other subjective paramet ...read more
Thejas Sridhar
8 min read | Dec 23 |
A Complete Guide To Customer Satisfaction (CSAT) Score For 2021
The best way to bring in new customers is to take great care of the existing ones. In business terms, a satisf ...read more
Kesar Rana
5 min read | Feb 5 |
10 best magic phrases for customer service in 2021
How these magic phrases play an important role in customer service Customer service and support are becoming a ...read more