Prasanth Sai
6 min read | Dec 9 |
Conversation marketing at its best – HubSpot VS ChatGen
Did you know live chats with chatbots can exponentially increase conversion rates and sales in the shortest po ...read more
Ashmita Karva
8 min read | Mar 1 |
Customer engagement strategies that really work
Your customers don’t come back? The long-term success of your company stands or falls with your customer ...read more
Kesar Rana
7 min read | Dec 25 |
How do you optimize your customer experience?
What is CX Optimization? The way a user interacts with the company is known as customer experience. In custome ...read more
Kesar Rana
5 min read | Dec 25 |
Customer Success Vs Customer Experience – What’s the Difference
Customer Success Vs Customer Experience Customer Success and customer experience both are two different things ...read more
Prasanth Sai
4 min read | Dec 9 |
Chatgen – Overview
Overview of Chatgen Primero se relajan esta relajacion permite un examen fisico o luego se sabe que muchos sup ...read more
Prasanth Sai
7 min read | Dec 9 |
Embrace Conversational Sales For Your Firm
Before we discuss the need to embrace conversational sales for your business, let us understand this new term ...read more
Ashmita Karva
13 min read | Jan 8 |
Customer Engagement Model
A connection with the engaged customer base is fundamental to growing a fruitful SaaS business. Furthermore, t ...read more
Prasanth Sai
6 min read | Dec 14 |
ChatGen Vs. Intercom
Chatbots are the need of the hour for all online businesses. In our blog Chatgen Vs. Intercom, we have tried t ...read more
Prasanth Sai
6 min read | Dec 9 |
Scale and Manage Your Customer Support with Automation
COVID-19 continues to surge ahead across the globe faster in some countries. What’s though, is that social d ...read more
Priyanka Muley
6 min read | Feb 22 |
Top Chatbot Best Practices to follow!
A chatbot is meant to perform and execute certain tasks. Right from performing recurring activities to handlin ...read more
Kesar Rana
6 min read | Mar 3 |
Four types of customer service to enhance your business
Types of customer service  When your company has to deal regularly with customers, it sometimes becomes daunt ...read more
Kesar Rana
7 min read | Feb 5 |
Top 7 reasons for customer churn you need to know
Reducing customer churn always leads to: Increase in revenue High referrals Increase in upsell revenue More cu ...read more
Manoj Palanikumar
9 min read | Jan 18 |
The key elements of good customer service
Time for an anecdote. 7-year old Luka Apps was a longtime Lego fan, and he lost a Christmas present – a ...read more
Manoj Palanikumar
10 min read | Jan 18 |
Top 10 customer service KPIs and metrics
Let’s say you’ve ordered three cartons of toilet paper from Amazon. The cost: $88.77. Then youR ...read more