Faisal Sayed
5 min read | Dec 9 |
What is Artificial Intelligence or AI ?
On March 24 2017, at Tempe — Arizona a Self-driving Uber Volvo was involved in a crash with a human driven H ...read more
Faisal Sayed
8 min read | Dec 9 |
What Is a Chatbot and Why Do You Need One?
What is a Chatbot? A Chatbot is a software-programmed, conversational agent which is able to understand human ...read more
Faisal Sayed
5 min read | Dec 9 |
Testing your bot workflows with Chatgen
In the era of digital revolution, technologies like Chatbots play a significant role taking the human and comp ...read more
Prasanth Sai
4 min read | Dec 9 |
Chatgen – Overview
Overview of Chatgen Chatgen is the best tool to convert your site visitors to potential buyers. You can automa ...read more
Faisal Sayed
6 min read | Dec 9 |
Future of B2C Communications – AI Chatbots
A recent study shows that 9 out of 10 consumers would prefer and pay more for better customer experience, and ...read more
Faisal Sayed
4 min read | Dec 9 |
How should a SAAS organisation structure be with respect to the growth?
Organisation chart: The definition of an organization chart or “org chart” is a diagram that displ ...read more
Prasanth Sai
6 min read | Dec 14 |
ChatGen Vs. Intercom
Chatbots are the need of the hour for all online businesses. In our blog Chatgen Vs. Intercom, we have tried t ...read more
Priyanka Bhaskar
2 min read | Dec 21 |
Facebook Messenger Bot Integration using Chatgen
Facebook is the biggest social media platform and it loves massive traffic! It serves the purpose of lead gene ...read more
Faisal Sayed
8 min read | Dec 23 |
A Complete Guide To Customer Satisfaction (CSAT) Score For 2021
The best way to bring in new customers is to take great care of the existing ones. In business terms, a satisf ...read more
Faisal Sayed
8 min read | Dec 25 |
What are digital customer experience – Technologies, Examples
A complete guide on Digital Customer Experience About 56% of CEOs mentioned that digital improvements have led ...read more
Faisal Sayed
7 min read | Dec 25 |
How do you optimize your customer experience?
What is CX Optimization? The way the user interacts with the company is known as customer experience. In custo ...read more
Faisal Sayed
5 min read | Dec 25 |
Customer Success Vs Customer Experience – What’s the Difference
Customer Success Vs Customer Experience Customer Success and customer experience both are two different things ...read more
Faisal Sayed
6 min read | Jan 2 |
#No Customer Experience (CX) Statistics in 2021 – ChatGen.ai
2020 was crazy and unpredictable. Nobody ever thought that we will all face the pandemic. However, it was pred ...read more
Faisal Sayed
8 min read | Dec 9 |
How can ChatGen drive your Sales Funnel?
When we look at the growth of marketing and sales we find out that the popular sales funnel or the process thr ...read more