aboutus - ChatGen

Our story

We are a team of 3 co-founders who are always passionate about technology and sci-fi movies. Frustrated from the slow-paced, disjointed, and long durations to get our things done with various brands like booking an appointment with a specific stylist, findinga shirt of the desired pattern offline, and resolving conflicts regarding the product/service, we wanted to build a conversational OS for all the businesses so that the end-users can just talk to the website and the OS can get things done within no time. This made our first start with understanding the business processes in detail for multiple industries for 2 years and have built Chatgen so that businesses can implement, make changes on the fly and deploy virtual assistants as per their need in no time.

We are a bootstrapped company scaling to raise funds to expand our presence globally.

Our vision

To accelerate business growth by automating customer/user conversations for Small & medium businesses managing sizeable customer/vendor interactions, leading to superior engagement and operational efficiencies

By manifesting the power of automation, we believe we can pave the way towards a technologically sound future by making these interactions efficient, natural and intuitive. With our sophisticated Natural Language Processing systems and understanding of customer engagement and interaction, we work towards delivering the next generation virtual assistant equipped to cater to all industries.

Values

At Chatgen, we believe customer experience is at the heart of any transaction for the business. We work with clients like another internal team who is always present and understands the business context with respect to the present times. We work with these values:

We are obsessed with customer satisfaction

We work with a metric driven accountability

We follow lean principles for any objective

We believe in transparency and honesty

Team

Suvindh Sudevan, COO

Graduated from IIM, Suvindh has over 10 years of experience in coding, marketing & operations working in companies like Ranbaxy, Purplle etc before joining Chatgen. Expert in Customer Success, Digital Marketing SEM, Financial and Accounting Operations

Prashanth Sai, CEO

A graduate from IIT Bombay, worked as Business Analyst for over a year. Designed product frameworks for more than 15 enterprise solutions before Chatgen. Expert in Sales, Product Management, Data Analysis, Growth, Business Analysis & Market Research

Sambasiva Rao, CTO

A graduate from IIT Bombay, a tech geek where he can manage any challenge in a structured way to provide solutions for websites, Mobile apps for various industries. Expert in Backend & Frontend, Data Analytics, Deep Learning, Project Management

Mentors & Advisors

Ravi Sekhar, Mentor and Advisor

He is undoubtedly one of the best consumer tech minds in the market. Spearheaded the growth story of multiple startups from PMF to series A. With successful exits, he is now heading one of the fastest-growing startups in Ed-tech and guides Chatgen on growth, product, and sales

Sri Arvitha A, Mentor and Advisor

Mentor and Advisor - 2 decades in the fintech space, developing expertise in Product, Portfolio & Marketing Management, understanding consumer behaviours, developing and launching various payment products and solutions. Arvitha actively guides the team with insights about the market and the product fit

Newchip Accelerator, Mentor and Advisor

Newchip is the #1 online accelerator program with a global reach, $1M+ funding & 1000+ graduates. The Newchip Accelerator, on average, cuts fundraising time in half and 70% of our graduates are able to successfully raise capital. Chatgen works closely with Newchip accelerator to expand its presence in US and UK markets

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